Question

Predict the impact on patient care when the nurse communicates assertively.

Answer 1

ASSERTIVE COMMUNICATION is a type of communication in which a person clearly express their opinions and feelings and firmly advocate for their rights and needs without violating the rights of others. Assertive communication has been identified as an important method in improving patient safety and preventing adverse incidents in health care.Assertiveness was promoted for protecting individual human rights since 1970s as a result of the civil rights movement.

IMPACT ON PATIENT CARE

• Being assertive increases respect and recognition as a person, which further promotes cooperation by the patient in all aspects of care.
• With assertive communication, patient effectively expresses their needs so that the nurse can target problems with a mutual goal to solve a concern.
• When nurses communicate assertively,they are more likely to provide appropriate care for the patients,improving the quality of patient care.
• Assertive communication make a difference in positive patient outcomes.
• Being assertive offers honest interpersonal relationship between nurse and the patient,which reflects effective patient care.
• Assertive communication improves patient's mental health.
• Assertiveness helps the nurse to express their concerns and opinions regarding patient care to other health professionals.