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How communication with older alduts apply to nursing today and why it is important
Communication is Key. Nurses act as the hub of communication, relaying and interpreting information between physicians, caregivers, family members and patients. The ability to establish effective communication in nursing is imperative to providing the best care and patient outcomes possible. The ability to communicate and connect with patients and health care professionals can help build relationships, prevent mistakes and provide a higher level of care. Increases in nursing communication can lessen medical errors and make a difference in positive patient outcomes. Interpersonal communication is important not only to understand the patient, but to treat him as an individual with his own needs and problems, rather than a disease condition. Communication in a healthcare setting is one of the most important tools we have for providing great patient care and improving patient satisfaction. However, lines of communication can frequently be crossed and lead to lower patient satisfaction scores, illnesses or worse.
When caring for senior patients, this might involve providing for certain issues. Older patients may have multiple conditions, such as hearing loss, vision impairment, dementia, or Alzheimer’s disease. Additionally, providers may have to address sensitive topics, such as end-of-life care. When treating the elderly, it’s important not to make assumptions about patients’ abilities and to take time to understand the conditions and circumstances that are unique to each client; patients may or may not suffer from age related impairments. While the following ten tips might appear time-consuming, they can produce significant long-term returns in positive patient outcomes.
Tip 1: Start with the Right
Body Language
A seated position directly opposite the patient improves
communication by reducing distractions and sending the message that
the care provider has focused on the client completely. Maintaining
eye contact is also important, because this commands their
attention and helps patients to decipher facial cues.
Tip 2: Exercise
Patience
Care providers must exercise patience when treating seniors.
Sometimes, providers have to repeat talking points several times
before the patient fully understands the message. If communicating
requires too much repetition, care providers should slow their
speech down and speak clearer until the client can understand.
Older patients may also take longer to react during
conversation.
Tip 3: Show Proper
Respect
While many have heard the phrase “respect your elders,” the
sentiment proves indispensable during treatment. Providers should
remember that elder clients may have differing opinions about
contemporary topics. It’s important to acknowledge the varied
experiences offered by seniors. This recognition can help to bridge
generational gaps during communication.
Tip 4: Practice Active
Listening
When treating seniors, it’s important to actively listen to their
dialogue and remember that both parties may have difficulty
expressing ideas to each other. Care providers should also use body
language, such as affirmative nods, to acknowledge receipt of
communications without interrupting the client. If the care
provider cannot understand a patient’s dialogue, they should ask
clarifying questions.
Tip 5: Build
Rapport
To build patient rapport, health organizations must make sure that
all personnel create positive interactions. This starts with each
employee that encounters clients properly introducing themselves
and finding out patients’ name preferences. Voicing clients’
preferred name several times creates an air of familiarity and sets
the groundwork for patients to participate in wellness planning.
Strong rapport also leaves clients with a positive overall
impression of the organization.
Tip 6: Show
Sincerity
During visits, care providers should ask appropriate questions
about clients’ living conditions and social circles. It’s critical
that care providers understand the role that a client’s culture and
beliefs play in treatment. This understanding facilitates shared
decision-making. In addition to cultural literacy, it’s important
to avoid ageist assumptions when offering recommendations.
Tip 7: Recognize Sensory
Challenges
Distractions, such as accompanying caregivers, cognitive
impairments, or hearing loss, can make communication difficult.
Nearly one-third of seniors over sixty-five have hearing issues and
a quarter of seniors over seventy-five report vision problems.
Ailments affect each patient differently and in varying degrees.
It’s important that care providers keep these conditions in
context.
Tip 8: Ensure
Comfort
Physical comfort is important for both patients and their family
members. Alleviating physical discomfort reduces distractions
during treatment. Maintaining comfort for elder patients can prove
difficult, especially for those with multiple illnesses. Care
providers can ensure patient comfort with simple gestures, such as
offering a blanket or sweater to cold clients.
Tip 9: Use Plain
Language
As patients grow older, their physiology changes considerably.
Elder clients may start to lose their hearing, sight, short-term,
or long-term memory and this changes the way they absorb and
process information. Using plain language makes it easier for
senior clients to understand new concepts.
Tip 10: Show
Empathy
Sincere empathy builds rapport. Patients should feel as though care
providers understand and identify with their concerns. To
communicate this sentiment, staff members can relate how they would
feel given similar circumstances when communicating undesirable
information. Such honest and open communication shows that care
providers recognize client difficulties and genuinely care about
patient circumstances.
Communication breakdowns can produce counterproductive outcomes or cause treatment to fail altogether. Care providers will treat older patients more frequently as more consumers live well past sixty-five. By treating each senior as an individual, care providers can dissolve ageist stereotypes and produce positive outcomes.
Please help How communication with older alduts apply to nursing today and why it is important
Please help How communication with older alduts apply to nursing today? why it is important?
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