Question

Hi,

I am requesting your help.

Thank you,

Michelle

__________________________________

Your company has recently launched a process reengineering initiative that is designed to transform the company into the most efficient and effective organization in its industry. You have been selected to lead the review of the company's production process to ensure that it is efficient. At the same time, you want to be sure the process is responsive to changes that might be necessary due to customer feedback. You have identified the following major tasks that should be performed in all conversion processes across the company: Survey customers about their opinions of the company's products. Plan the necessary production activities to create the products. Redesign and improve the company's products where necessary based on customer feedback. Execute the production plan to produce the good or service. Now, you need to organize these major tasks into a sequenced process to ensure that customer product feedback is continually considered in the production process. Task #1 select Task #2 select Task #3 Select Task #4 select

Task = 1   

Select:

Execute the production plan
Plan production activities
Survey customers
Redesign the company's products

Task = 2    

Select:

Execute the production plan
Plan production activities
Survey customers
Redesign the company's products

Task = 3      

Select:

Execute the production plan
Plan production activities
Survey customers
Redesign the company's products

Task = 4      

Select:

Execute the production plan
Plan production activities
Survey customers
Redesign the company's products

Answer 1

Answer:

Task = 1   
Survey customers

Reason: Before starting any process, survey is the very first step. It includes visiting the sites, analyzing viability options, etc.

Task = 2
Plan production activities

Reason: Once the survey is completed, then comes the planning stage. Planning about the process and designing the layouts, etc.

Task = 3

Execute the production plan

Reason: Once the planning is completed, it's time for execution. Plan is to be put into action now.

Task = 4
Redesign the company's products

Reason: Once the plan is executed, based on customers' feedback, improvements or redesigning activities are to be performed.

In case of any doubt, please comment.