Multiple choice review.
1. All of the following are elements of COSO’s enterprise risk management framework except:
a. Fraud detection.
b. Objective setting.
c. Control activities.
d. Monitoring.
2. Which of the following steps typically occurs first in business process management?
a. Analyze collected data.
b. Monitor process improvements.
c. Define process boundaries.
d. Optimize the process.
3. When considering a business process management project, managers should:
a. Understand how business processes interact with organizational strategy.
b. Be open to alternatives.
c. Ensure that top management can describe current business processes before the project starts.
d. All of the above.
4. All of the following are elements of expectancy theory except:
a. Expectancy.
b. Instrumentality.
c. Valence.
d. Conditioning.
5. Which of the following best exemplifies expectancy theory?
a. Motivation = Expectancy × Instrumentality − Valence
b. Motivation = Expectancy + Instrumentality + Valence
c. Motivation = Expectancy × Instrumentality × Valence
d. Motivation = Expectancy × Instrumentality / Valence
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