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Who are regarded as the customers/clients of hospitals and what are the products and services produced...

Who are regarded as the customers/clients of hospitals and what are the products and services produced and offered to its customers/clients.

all with examples pleas.thank you

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Answer: The patients who comes for the treatment are regarded as the customers of the hospitals. They are given proper treatment as well as services to make them healthy and cure their diseases. The facilities provided to them are:

  • Acute care: in this type of services are provided such as care, diagnosis, laboratory test etc.
  • Long term care: Services provided to the patient for the long term as patients having disease or illness that can be treated on the admission to the hospital.
  • Ambulatory service: This service is provided to the patient who dosd not required overnight stay at the hospital.
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