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Review the strategies of impression management that you explored in the textbook and in the learning...

  1. Review the strategies of impression management that you explored in the textbook and in the learning activities.
  2. Consider which strategies of impression management you've engaged in at work, or which strategies you've noticed others engaging in at work.
  3. Conduct research on some of the most common and helpful impression-management strategies to use in the workplace.
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Answer #1

Impression management

The process of portraying yourself to others in a manner that creates a impression

Trust is built on first impression

Seeing a person for first time we decide their

  • Social status
  • Approachability
  • etiquette
  • Education
  • religion
  • Sexuality
  • friendliness

93% rule of First impression

  1. 55% appearance and body language
  2. 38% tone, pitch and pace of your voice
  3. 7% what u say

Why it is important at work

  • Doing good job accounts for 10% of impression
  • 90% of impression is based on perception of others
  • Presentation of work
  • Presentation of self
  • Being seen to be ‘doing a good jon’
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