Question

Discuss the innovations that have occurred in the area of E-commerce/M-commerce. Also, how is your company/organization affected by them from a management perspective?

Answer 1

frinovation. in f. commence M. Commerce There are bundle of new things in e-connerce which are being introduced for the customer salisfection . ) Voice search. They can looking for anything and everything by searching through voice. According to a report rokee spopping will grow. 19.00% by 2022 tot: Internet on things n a network which is a combination of some important It help in cal system Mhrougle internet & Inventry management, b) Total Quality Managemt of Inbound and Youtbound logistics and I I supply chain i Augmented Reality: this in the age of AR & VE. Any consumen aand experience the real thing vertually by various devices and can decide on then purchase IN AL Antificial Intelligence in impacting all industries. At can personalise consumen's shopping process and help the company merising in рновиһи — | Blockchain : It is a game changer. When those are so many intornent things and transaction, those I need to be secured Blockchain helps it th by encrypting and digital transaction.

vil Drone ? Now a days deliveries are made through drone . Appent from these for m- conmerce there are following things which are impacting the m-commerce 1 ) Data Analytics. i) AR App 5) NFC connectivity ete a Affected Business By this innovation by and longe, retail industry I suffering. Those unorganised sectors and small scale industries of like retail, entertainment, education, small scale industries.