Question

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What questions should you ask when identifying an organization to benchmark a business process against?

Answer 1

When a corporation comes to a decision to use benchmarking what's the maximum common mistake they make? James: most businesses are unclear on what to benchmark: humans, method, or era. An employer has to make sure it has a similar industry7 to benchmark against is vital: an apples-to-apples contrast is essential. I additionally suppose its miles critical to have a dear imaginative and prescient of where you need to move. Kathryn: I think it is critical to be sensible with the 'desire list'. Simplest use key performance indicators (KPIs) while you recognise the records is to be had and if the results can be tied to better-degree operational, tactical, or strategic targets. Much less is more when you first start. Q) Can you deliver an example of a benchmarking strategy that started out off on file wrong foot? Kathryn: when the cart comes earlier than the pony you could virtually start off on the wrong foot! So following the stairs of a method in order is key