Question

Please don't copy and paste from the internet 3 pages long

As CEO of WeCare, I am happy with what we have done so far advancing patient safety. The Diagnostic Errors concern for us is being managed. Now it is time to look at a second concern and move closer to becoming a High Reliability Organization. The next executive briefing concern that I want to have addressed – Internal Care Coordination. Communication seems to be a big piece of this, so I want us to understand what this means. What do we need to have in place for effective care coordination to prevent patient harm? Before decisions can be made on how to move forward, I need to know what this is, why it is important, and how it can improve patient safety here at WeCare General. You are being asked to write a recommendation for me outlining the answers to my questions and the steps you will take to implement as part of our safety plan. Support your plan with resources.

Answer 1

• during admission of client he or she should counsel by the receptionist or by PRO or by GRE or by CAO by usibg cost estimation also.
• for patient safety care all the documentation paper as per NABH need to document properly without any manipulation.
• each procedure should properly explained to the client and prior consent should taken.
• each floor should occupied with floor manager in each shift for a smooth movement of each patient work.
• HMIS system should develop for smooth functioning and to remove and find out lab error, medication error and any incidence.
• patient id tag system should develop
• internal care coordinatiin mainly depends upon nursung personnel, they should take care during handover and taking over.
• during handover the particular nurse should handover all details of patient even any incidence in hospital also. like fall, adverse drug reaction, medication error etc. she should handover all equipment status also.
• whenever any pathological test is sending it should be documented in investigation sending chart, whenever report is coming it hould be documented in investigation resulting chart.
• when there is cross referral it should be documented in consultant referral form.
• when the patient moving from one department to another it also documented in transfer notes.
• every accident case like RTA, poisoning, drug over use, scorpio or snake bite any injury that should fillled with medico legal case to prevent any future court cases.
• importance of all these is patient safety and also hospiral safety. patient will have continuity of care and organisation will be secured by keeping all the patient related documentation in medical record department.