Role of Knowledge Management:
Knowledge management involves:
1. Where and in what forms knowledge exists,
2. What the organization needs to know;
3. How to promote a culture conducive to learning, Sharing, and knowledge creation;
4. How to make the right knowledge available to the right people at the right time;
5. How to best generate or acquire new relevant knowledge;
There are three major types of knowledge management systems:
1. Enterprise wide knowledge management systems,
2. Knowledge work systems and
3. Intelligent techniques
2. Types of systems used for Enterprise wide KM and its value:
Enterprise-wide knowledge management systems are firm wide efforts to collect, store, distribute, and apply digital content and knowledge.
There are three major categories of enterprise-wide KMS:
Structured knowledge systems:
Semi-structured knowledge systems:
Knowledge network systems:
Enterprise-wide knowledge management systems can provide considerable value if they are well designed and enable employees to locate, share, and use knowledge more efficiently.
3. Knowlegde Work System:
CAD
Virtual Reality
Investment Workstations
Human Resource Systems
4. Business benefits of using intelligent technique for knowledge management system:
BI systems reduce labor costs for generating reports by:
Align the organization towards its business objectives and the most successful organizations are those that succeed to make every person in the organization work towards a common goal.
The data will be stored more efficiently ad coherently for future reference purposes and helps in establishing newer markets.
Combining multiple data sources in common reports, thus saving the user from manually combining data in spreadsheets etc
Fast decisions can be made and are important for two reasons:
Assess the role of knowledge management and knowledge management programs in business Describe the types of...
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