Why should organizations be concerned about stress at work? What are the costs of distress to...
Why should organizations be concerned about stress at work? What are the costs of distress to organizations?
Homework Answers
Various indirect costs to an organization of mismanaged stress
such as low morale, dissatisfaction, communication breakdowns and
interruption of working relationships.
Three main organizational distress costs are issues with
participation, decrements in performance, and awards for
compensation. Problems associated with participation include
absenteeism, tardiness, strikes and work stoppages, and turnover.
Decrements in performance are costs that arise from poor quality or
low production volume, grievances, and unplanned downtime and
repair of machines. Compensation awards are the organizational
costs that result from job distress awards from the court.
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