Business communication What steps can you take to keep direct requests from coming across as demanding...
Business communication
What steps can you take to keep direct requests from coming across as demanding or inconsiderate?
(Think about word choices, media options, timing, and writing quality.)
Homework Answers
Managers usually respond to demanding messages in subtle and smart way using following techniques :
- Word choices- Managers here represent factual numbers as to why things are possible and at what time and describe them in Qualitative manner
- Media option - Managers respond only via emails and mark various business leaders to ensure communication is in loop and visible to all
- Timing- Immediately after any demanding message is received on high priority basis to prevent additional followups
- Tone- Here Tone is diplomatic and assertive at same time but is written very concisely and in polite manner with statistical data been attached for reference.
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