Question

Motivation (Chapter 5)

BUS560 Organizational Dynamics

Name: ​

Type in TRUE or FALSE in BOLD TYPE after each sentence. (All questions are worth 1 point, 40 points total) To reduce the frequency of negative behaviors, remove the rewards that followed those unwanted behaviors.

17. Using the extinction approach to get a coworker to quit using inappropriate jokes during his conversations may mean you ignore the jokes instead of laughing at them.

18. Giving an employee a sales commission every time he or she makes a sale is an example of a continuous reinforcement schedule.

19. Michael needs to discipline one of his employees. Before doing so, he should make sure the punishment he is administering fits the crime.

20. Being among the best paid workers in the retail industry is the sole reason why employees at Trader Joe’s are so motivated.

MULTIPLE CHOICE HIGHLIGHT your answers in YELLOW

21. How could a firm best satisfy an employee’s safety needs?

a. Enroll the employee in a Microsoft Office training course.

b. Provide an employee appreciation luncheon.

c. Develop a weekly employee bowling league.

d. Create a job security clause in the employment contract.

22. Esteem needs are

a. the need to bond with other human beings.

b. the desire to form lasting attachments.

c. the desire to feel important.

d. the freedom from an uncertain future.

23. One way to satisfy self-actualization needs is to

a. pursue a master’s degree through a company’s tuition reimbursement program.

b. go out to dinner once a month with coworkers from your department.

c. get a $100 suggestion bonus from your firm for a labor cost saving tip you placed in your department’s suggestion box.

d. receive an employee of the week award.

24. Maslow’s theory of motivation suggests

a. employee needs are ordered.

b. employee needs are grouped in three categories.

c. employee needs are divided into motivator and hygiene categories.

d. employee needs are acquired as the result of life experiences.

25. The simple premise of Maslow’s hierarchy of needs theory is

a. more than one human need operates at one time.

b. work environment aspects that satisfy an individual are very different than those aspects which dissatisfy an individual.

c. individuals acquire three types of needs as a result of their life experiences.

d. human beings have needs that are hierarchically ranked.

Answer 1

16. To reduce the frequency of negative behaviors, remove the rewards that followed those unwanted behaviors – TRUE

17. Using the extinction approach to get a coworker to quit using inappropriate jokes during his conversations may mean you ignore the jokes instead of laughing at them -TRUE

18. Giving an employee a sales commission every time he or she makes a sale is an example of a continuous reinforcement schedule - TRUE

19. Michael needs to discipline one of his employees. Before doing so, he should make sure the punishment he is administering fits the crime -TRUE

20. Being among the best paid workers in the retail industry is the sole reason why employees at Trader Joe’s are so motivated – FALSE

21. How could a firm best satisfy an employee’s safety needs?

a. Enroll the employee in a Microsoft Office training course.

b. Provide an employee appreciation luncheon.

c. Develop a weekly employee bowling league.

d. Create a job security clause in the employment contract.

22. Esteem needs are

a. the need to bond with other human beings.

b. the desire to form lasting attachments.

c. the desire to feel important.

d. the freedom from an uncertain future.

23. One way to satisfy self-actualization needs is to

a. pursue a master’s degree through a company’s tuition reimbursement program.

b. go out to dinner once a month with coworkers from your department.

c. get a $100 suggestion bonus from your firm for a labor cost saving tip you placed in your department’s suggestion box.

d. receive an employee of the week award.

24. Maslow’s theory of motivation suggests

a. employee needs are ordered.

b. employee needs are grouped in three categories.

c. employee needs are divided into motivator and hygiene categories.

d. employee needs are acquired as the result of life experiences.

25. The simple premise of Maslow’s hierarchy of needs theory is

a. more than one human need operates at one time.

b. work environment aspects that satisfy an individual are very different than those aspects which dissatisfy an individual.

c. individuals acquire three types of needs as a result of their life experiences.

d. human beings have needs that are hierarchically ranked.