Hard Rock makes all types of hard candies that are sold worldwide. One of their specialties is making fruit-flavored candies, such as papaya, guava, grapefruit, kiwi, orange, banana, watermelon, and many others. Hard Rock employs 328 people and makes extensive use of computers and networks in their business. Users in the business office have Windows 7 and Windows Vista. The candy kitchen staff all use Mac OS X, while the shipping unit prefers Fedora 13 Linux. The IT unit uses Fedora 13 Linux for their own desktop computing needs as well as supporting eight Windows 2008 R2 servers.
Checking the Printer Status for Troubleshooting in Fedora 13 Linux
The shipping unit has a Fedora 13 Linux computer to which they have connected three printers for different uses. One is a color laser printer, one is an ink-jet printer, and a third is a dot-matrix printer. They are having trouble with the laser printer and want to check its status. What tools might they use for this purpose in troubleshooting the problem and how do they use these tools?
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