Q33
Briefly describe what is meant by an organization that has customer focus. [2 Marks]
NO PLAGIARISM IN ANSWER PLEASE.
DO NOT WRITE THE ANSWER - USE WORD FORMAT.
The term customer focus is somewhat applicable for all the Organizations who are in the industry to generate revenue because customers generate the direct revenue and organizations need to provide the same to then in order to make business. An organization who is ter d or pointed out as customer focus are nothing but the ones prioritizing the customers to a great extent and designing or changing their approach based on the customer and their needs. This has been quite a successful strategy because in this case, customer is the stakeholder who is being given priority as they are the source of direct revenue.
Q33 Briefly describe what is meant by an organization that has customer focus. [2 Marks] NO...
Q25 Contrast the bureaucratic/mechanistic organization to the organic organization. a) List and briefly explain the specific activities that are part of directing. [2 Marks] b) List and briefly explain the essential steps in the control process. [2 Marks] c) List and briefly describe the kinds of controls used by managers. [2 Mark d) Describe ways in which a supervisor can coordinate his operations. [2 Marks] DO NOT WRITE THE ANSWERS - USE WORD FORMAT. NO PLAGIARISM IN THE ANSWERS.
Q33 How can information technology support a company’s business processes and decision making and give it a competitive advantage? Give examples to illustrate your answer. [3 Marks] PLEASE DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM PLEASE
Q2 Briefly describe various quality costs. How do quality costs differ between manufacturing and service organization? [3 Marks] PLEASE USE WORD FORMAT - DO NOT WRITE THE ANSWER.
Q30 Describe the human resources function as part of a company’s information system. [2 Marks] DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM PLEASE
Q66 Briefly Explain the following: (a) Quality Function Deployment (QFD): and [2 Marks] (b) Pareto analysis. [2 Marks] Note: Illustrate your answer with suitable examples. DO NOT WRITE THE ANSWERS - USE WORD FORMAT. NO PLAGIARISM IS REQUIRED.
Q63 Briefly describe the characteristics of good measuring tools for a loss program. [1 Mark] DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM IN THE ANSWER.
Q59 Describe and diagram the principal steps that constitute the organizing process. [3 Marks] DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM IN THE ANSWER.
Q17 Describe and differentiate among the following approaches to ethics: [3 Marks] (a) Best-ratio approach. (b) Black and white approach and (c) Full-potential approach. DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM IN THE ANSWER PLEASE.
Q4 What are the core elements of an EMC? How could you develop an EMS based on ISO 14001? [2 Marks] PLEASE DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM PLEASE.
Q3 Draw up an example of a model to explain the productivity growth. [3 Marks] PLEASE DO NOT WRITE THE ANSWER - USE WORD FORMAT. NO PLAGIARISM PLEASE.