Question

A 47-year-old man has morbid obesity, diabetes, and high blood pressure. He seems to understand the regimen of medications the doctors have prescribed for him, and he seems to comply. However, he is having problems controlling his eating. He loves fast food,especially the triple cheeseburgers with bacon and chocolate milk-shakes from a local restaurant. What would be the appropriate tone to use with this patient? Explain your answer, providing examples.

2. A 35-year-old man, accompanied by his wife, has come for blood draws in the lab where you are a phlebotomist. The man tells you he is terrified of needles. What would be appropriate to say to him? Explain your answer.

Answer 1

1. The appropriate tone to use in this situation would be serious, as it is a serious case where the patient is not able to maintain his diet, and a diet is very important when it comes to obesity, diabetes and high blood pressure.

Example: We can explain by the serious health effects the fast food can have in the body. Explain how much of a calorie is present in a single cheeseburgers and how it is difficult to digest it and how it is accumulated in the body, and it is very difficult to get rid of them. We can provide an alternative diet which would be suitable for the patient.

2. 1.The patients should be provided comfortable position

2. Explain the procedure as to how you are going to draw the blood, and what all will be required while withdrawing the blood.

3. Provide reassurance that you have done it before and you are well trained, in other words gain patients confidence, maintain eye to eye contact.

4. Distract patients mind with good music and same interests like football or any other to discuss about.

5. Provide empathy, be compassionate.