Question

I need new and unique answers, please. (Use your own words, don't copy and paste), Please Use your keyboard (Don't use handwriting) Thank you..

Imagine that you are working in a healthcare facility and answer 1 (one) of these questions under

HOW do you enable PATIENTS and other CUSTOMERS to seek information and support?
HOW do you enable them to obtain HEALTH CARE SERVICES from you?
What are your KEY means of PATIENT and other CUSTOMER support, including your KEY communication mechanisms?
HOW do they vary for different PATIENT and other CUSTOMER groups or market SEGMENTS?
HOW do you determine your PATIENTS’ and other CUSTOMERS’ KEY support requirements?

Answer 1

1st i would give the patients or customers a brief form for them to fill inorder to understand them.

there are many ways that i can give information to them:-

1. either by talking to them personally ,telling them about all the facilities the healthcare have
2. or giving them a brief brochure which contains all the necessary information

• by talking to them personally i can have a great relationship with the patients as well as the customers.it will take time but the product will be effective.
• giving them a brochure will be a easy task because it is time consuming,as well as our energy is not wasted by talking to them,but it will not effective because, we are not sure about if they are going to read the brochure or not