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please reply back to this post & ask one question regarding this post: HCAHPS (Hospital Consumer...

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HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) can be described as a national survey that asks patients about their experiences during a recent hospital stays (Medicare.gov, n.d.). Hospitals differ in the quality of care and services they provide to patients. HCAHPS star ratings allow consumers the access to quickly and easily assess the patient experience of care information that is provided on the Hospital Compare website (Medicare.gov, n.d.). HCAHPS star ratings on Hospital Compare provide snapshots of 10 measures of patient experience of care combining all 10 into a single, comprehensive metric (Medicare.gov, n.d.). The HCAHPS star ratings can also compare hospitals to each other. A 1-star rating hospital versus that of hospitals that got 2 or more stars performed better on a particular measure of patient experience of care and doesn’t necessarily mean you will receive poor patient care (Medicare.gov, n.d.).

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What you mean by the term HCAHPS and descibe in detail about its importance in health care delivery system.

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